Bandelettes®
Bandelettes® Thigh Bands, the attractive solution for the painful chafing of the upper inner thighs when wearing a dress with bare legs.
General Terms & Conditions
Last updated: February 12, 2021
Website: https://bandeletteseurope.com/
1. Information About Us
This website is operated by Compendium Ventures VOF ("we") and the goods you buy from Bandeletteseurope.com will be delivered by us. We are registered with the Amsterdam Chamber of Commerce in the Netherlands under Chamber of Commerce number 67965555 and our registered office is at Keurenplein 41, unit A0045, 1069 CD Amsterdam, the Netherlands.
Our VAT number is NL857245429B01.
You can contact us by e-mail at info@bandeletteseurope.com, by telephone at + 31 6 373 19 408 or by writing to us at the above address.
2. Your Personal Data
We will use your personal data in accordance with our privacy policy which can be viewed here.
3. Order
You may place an order for goods offered for sale on this website by following the instructions on the screen after clicking on the product you wish to purchase. You will have the opportunity to check your order and correct any input errors, until you place your order by clicking on the "Place Order" button. By clicking on "Place order" your order is placed.
We will confirm receipt of your order by sending an automatically generated e-mail accepting your order. With this e-mail the contract is concluded. The contract will only relate to those specific goods mentioned in our confirmation email of our acceptance of your order. Please read and check these details in this email to ensure that they are correct. If the details in the confirmation email are not correct, or if you are not satisfied with the details in the email, please contact us at info@bandeletteseurope.com. The contractual language is English. Where we accept your order, we have a legal obligation to supply goods which comply with these terms and conditions.
4. Prices & Shipping Costs
Information on this website relating to prices is subject to change by us without notice. The prices displayed at the time of order are the applicable prices. Occasionally an error may occur and goods may be incorrectly priced. In this case we are not obliged to supply the goods (based on this incorrect price).
We will either cancel your order and refund the price, or we will contact you to ask if you wish to proceed with the order (at the correct price). If we are unable to contact you, or if you do not wish to proceed with the order (based on the correct price), we will cancel your order and refund the price you have already paid. Where the correct price of the goods is less than our stated price, we may (at our discretion) proceed with your order and charge the lower amount on dispatch. Unless otherwise stated, all prices are inclusive of VAT (where applicable) but exclusive of delivery charges. Any shipping costs will be stated before you place your order, which will also be confirmed by e-mail. Information regarding shipping, shipping costs, returns or exchanges can be found here.
5. Availability & Delivery
Information on this website relating to availability is subject to change without notice. We cannot guarantee the constant availability of the products on this site. All orders are subject to current availability at all times.
We deliver to most countries within Europe and we also deliver to some countries outside Europe. You can select the country when entering your address. If a country is not listed, we cannot yet deliver to this country.
We will deliver the goods ordered by you to the address you provide to us when you place your order on this site. Delivery will be made on the basis of the information on the product pages once your order has been accepted.
We will make reasonable efforts to deliver the goods on the agreed date. If no date is indicated, we will deliver the goods within 30 days of the day you placed your order and it was accepted by us.
In the event of unforeseen circumstances (for example, a pandemic, adverse weather conditions, unforeseeable delays due to traffic jams, road works, diversions or mechanical failures), we may not be able to deliver the goods within these times and we shall not be liable for any delay or failure to deliver the goods if the delay is caused wholly or partly by such circumstances. In the event that a delivery does not take place, we will agree an alternative delivery date with you.
We are also not responsible for any delay in delivery caused by the unavailability of someone to accept delivery of the products. It is your responsibility to contact the post office or courier company regarding the goods that could not be delivered because you were not available.
6. Payment
Payment of goods must be made as indicated on the Checkout page. Here you fill in your address information and should the delivery address differ from the billing address, you must indicate this on this page. Then select the payment method you wish to use and place the order using the "place order" button.
7. Guarantee
Without limiting your right of withdrawal under Section 7, you may return the product to us, e.g., if the product is not the one ordered, it is damaged or defective, or the quantity delivered is incorrect.
If goods are delivered with visible transport damage, you must - if possible - report this damage immediately to the delivery person and contact us as soon as possible. Failure to make a complaint or contact us shall not affect your statutory rights and their enforcement, in particular with respect to your statutory warranty rights. However, you will be helping us to enforce our own rights against the freight carrier or the transport insurance company.
Once we have confirmed the defect or other problem, we will
- provide a full refund
- provide a full refund for damaged or defective goods, if within a reasonable time of sale; or
- at your choice, replace the goods at our expense (including the cost of postage) unless this is impossible or disproportionately expensive. In this case you will receive a refund of the amount already paid for those goods.
We will notify you of the refund within a reasonable period of time. We usually process the refund request as soon as possible and in any case no later than 30 days after the refund confirmation via e-mail for damaged or defective products.
8. Ownership
Purchased goods remain our property until paid for in full. Once the goods have been delivered to you or a third party designated by you, you bear the risk and are liable accordingly.
9. Liability
Unless otherwise expressly agreed in the following, the statutory regulation of liability for defects shall apply.
The above limitations and shortened time periods shall not apply to claims based on damage caused by ourselves, our legal representatives or agents:
- in the event of damage to life, body or health
- in case of intentional or grossly negligent violation of duty and in case of bad faith
- in case of breach of essential contractual obligations, the fulfilment of which is indispensable for the proper execution of the contract and on which the other party to the contract may normally rely (cardinal obligations)
- within the framework of a given guarantee, in so far as agreed.
10. General
If any provision of these General Terms and Conditions is invalid or unenforceable, this shall not limit the effect of the other provisions. We may change or modify these Terms and Conditions over time without notice. Please check our website regularly to see which Terms and Conditions are currently applicable.
11. Applicable Law
These terms and conditions are governed by Dutch law. Any agreement for the purchase of goods on this website and any disputes arising in connection therewith shall also be governed by Dutch law.
12. Online Dispute Resolution
The European Commission offers an online dispute resolution platform for consumers, which can be found at https://ec.europa.eu/consumers/odr/. We participate voluntarily in this dispute resolution procedure.